Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Business Leadership Academy’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Business Leadership Academy’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Business Leadership Academy Limited, 123 Pall Mall, London, SW1Y 5EA. Our company registration number is 07513868, registered office address The Business Leadership Academy Ltd, The Bristol Office 2 Southfield Road, Westbury on Trym, Bristol, United Kingdom, BS9 3BH. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• This website uses cookies to monitor browsing preferences.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Privacy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. The type of information we will collect about you includes:

1. Information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views.
2. Information relating to any transactions carried out between you and us on or in relation to this website, including payment method details (e.g. credit/debit card details). Your payment details will only ever be used to process your order and will never be stored by us.
3. Information relating to any purchases you make of our goods or services.
4. Information that you provide to us for the purpose of registering with us.
5. Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.
6. Any other information that you choose to send to us.

Personal Data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:

1. Administer the website
2. Improve your browsing experience by personalising the website
3. Enable your use of the services available on the website
4. Send to you goods purchased via the website, and supply to you services purchased via the website
5. Send statements and invoices to you, and collect payments from you
6. Send you general (non-marketing) commercial communications
7. Send you email notifications which you have specifically requested
8. Send to you our newsletter and other marketing communications (relating to our business) which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology
9. Provide third parties with statistical information about our users – but this information will not be used to identify any individual user
10. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

1. To the extent that we are required to do so by law
2. In connection with any legal proceedings or prospective legal proceedings
3. In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
4. Except as provided in this privacy policy, we will not provide your information to third parties.

Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure servers. You are responsible for keeping your password and user details confidential. We will not ask you for your password.

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Cookie Policy

What is a cookie?

A cookie is a file that is stored on your computer when you visit a website. Most websites use them and they are generally harmless. When you revisit the website later or visit a different webpage a copy of the cookie file is sent to the website.

They can be used to store information and have many uses. With the most common being tracking, remembering your details or settings, and to keep you logged in to an account.

You can find out more information about cookies from the following websites:

• Wikipedia: http://en.wikipedia.org/wiki/HTTP_cookie
• Microsoft: http://www.microsoft.com/info/cookies.mspx
• Mozilla: http://support.mozilla.org/en-US/kb/Cookies.

When are cookies created?

Writing data to a cookie is usually done when a new webpage is loaded – for example after a ‘submit’ button is pressed the data handling page would be responsible for storing the values in a cookie. If the user has elected to disable cookies then the write operation will fail, and subsequent sites which rely on the cookie will either have to take a default action, or prompt the user to re-enter the information that would have been stored in the cookie.

Why are cookies used?

Cookies are a convenient way to carry information from one session on a website to another, or between sessions on related websites, without having to burden a server machine with massive amounts of data storage. Storing the data on the server without using cookies would also be problematic because it would be difficult to retrieve a particular user’s information without requiring a login on each visit to the website.

If there is a large amount of information to store, then a cookie can simply be used as a means to identify a given user so that further related information can be looked up on a server-side database. For example the first time a user visits a site they may choose a username which is stored in the cookie, and then provide data such as password, name, address, preferred font size, page layout, etc. – this information would all be stored on the database using the username as a key. Subsequently when the site is revisited the server will read the cookie to find the username, and then retrieve all the user’s information from the database without it having to be re-entered.

What cookies do we use and why?

Here is the table of cookies we use on our site.

I’ve identified a cookie not listed above

As our website uses a content management system and added third-party plugins it can sometimes be difficult for us to notice every single cookie being used, especially after software updates. If you do notice a cookie that slips past us or have a question about cookies then please contact us. There are also some essential cookies which are required for the website to work; these can only be blocked by changing your browser settings.

How can I disable or block cookies?

We recommend visiting your browser help section to find out how.

• Firefox: http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies
• Internet Explorer: http://support.microsoft.com/kb/196955
• Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
• Safari: http://support.apple.com/kb/HT1677

Third party cookies opt-out

Some cookies are used and provided by third-party sources. While we might not use all of them, here are the main links you can use to opt-out should you wish.

• Google Analytics: http://tools.google.com/dlpage/gaoptout
• Google Ads: http://www.google.com/ads/preferences/html/opt-out.html and https://www.google.com/settings/ads/onweb/#display_optout
• Add This: http://www.addthis.com/privacy/opt-out
• Share This: http://www.sharethis.com/privacy
• Facebook Ads: http://www.facebook.com/settings?tab=ads.

YouTube cookies

We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube’s embedding videos information page.

Do not track me!

Do not track is an up and coming feature in web browsers which allows you to tell websites that you do not want to be tracked. While not all websites currently use this you can find out more how to set it up on your browser from the following websites.

• Mozilla Firefox: https://support.mozilla.org/en-US/kb/how-do-i-turn-do-not-track-feature
• Internet Explorer: http://ie.microsoft.com/testdrive/Browser/DoNotTrack/Default.html